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Greenville Business Magazine

GSP Recognized as Best Small Airport in North America by Customers in 2024

Mar 27, 2025 04:42PM ● By August Spencer
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Greenville-Spartanburg International Airport (GSP) secured top honors in the Airport Council International’s Airport Service Quality (ASQ) awards.

This marks the third consecutive year that GSP has been recognized for its performance in providing service to passengers.

Greenville-Spartanburg International Airport (GSP) was recognized with five awards.

*Best Airport of 2-5 Million Passengers in North America

* Airport with the Most Dedicated Staff in North America

* Easiest Airport Journey in North America

* Most Enjoyable Airport in North America

* Cleanest Airport in North America.


The Airport Service Quality program is the world’s leading airport customer experience measurement and benchmarking program.

The ASQ Departures program measures passenger satisfaction from arrival at the airport campus to aircraft departure.

Officials say these honors are meaningful because they are based on direct feedback from travelers.

“Flying through Greenville-Spartanburg International Airport is more than just a journey; it’s a carefully crafted experience,” said Justin Erbacci, director general ACI World. “Your success in the Airport Service Quality (ASQ) Awards highlights your team’s ability to make every passenger’s trip memorable and enjoyable.”

Said GSP President and CEO Dave Edwards: “At GSP, we are honored to once again receive all five of the awards offered through the ASQ program. This recognition is reflective of our dedication to prioritizing the passenger’s experience while using our facility.”

He added,” This achievement would not be possible without the dedication of our entire GSP team and our valued business partners across the airport campus, who work tirelessly to create a convenient, safe, and enjoyable journey for every traveler."