ScanSource Advances Converged Communications Strategy With Dedicated CX Team and Arrow McLaren Partnership

Greenville, South Carolina-based ScanSource, Inc. (NASDAQ: SCSC), a leading technology distributor announced the official launch of its Converged Communications CX Team alongside a multi-year partnership with Arrow McLaren, reinforcing, officials said, its commitment to deeper partner engagement and growth across the channel.

The officials said the Converged Communications Team unifies ScanSource Specialty and Intelisys technologies, services and expertise to support the demand for specialty hardware devices, cloud connectivity, unified communications (UC) and customer experience (CX) technologies.

The team is comprised of sales and marketing specialists, engineering experts and supplier managers dedicated to helping partners deliver converged CX solutions to end users.

As an official Arrow McLaren partner for the 2026-2027 seasons, ScanSource will deliver exclusive, high-touch experiences designed specifically for its Converged Communications partners.

Officials said these curated engagement opportunities will go beyond traditional events, providing deeper collaboration and premium experiences focused on helping partners grow across hardware devices, cloud and CX technologies.

“The launch of our Converged Communications CX Team marks a significant milestone in our commitment to empowering partners in the rapidly evolving CX market. This team allows us to better support a focused group of partners who are looking to broaden their offering in the communications space. By leveraging our many years of proven success and deep expertise in voice, video and data connectivity technologies, we are uniquely positioned to guide our sales partners in engineering and delivering seamless converged solutions to their end users,” said Mike Baur, chairman and CEO, ScanSource, Inc.

Officials said that together, the Converged Communications Team and the Arrow McLaren partnership represent a longstanding commitment to partner success, brand visibility and sustainable growth.